FireITM

ZenFire Review

AI-powered fire inspection software — built for fire protection companies that want to work smarter, faster, and more profitably.

Visit ZenFire

Quick Facts

Best For
Small-to-mid-size fire protection companies wanting a purpose-built platform with strong mobile capabilities
Pricing Model
per-user
Starting Price
From $60/month (starting price per Capterra)
Free Trial
No (per Capterra)
Fire-Specific
Yes
NFPA Templates
Yes
AHJ Submission
Yes
Mobile Offline
Yes

Ratings from review sites

  • Capterra 4.7/5 · 27 reviews · source · as of June 2026
  • G2 3.6/5 · 8 reviews · source · as of June 2026

Ratings from external review platforms, shown for reference — not FireITM scores. Numbers change; verify at the source.

Key Features

  • Built-in NFPA 10, 13, 25, 72, and 80 inspection forms — ready to use out of the box
  • Full offline mobile app — stores data locally, syncs automatically when connectivity returns
  • Deficiency-to-proposal-to-work-order-to-invoice pipeline with QuickBooks sync
  • Drag-and-drop scheduling with automated recurring inspection reminders
  • One-click AHJ-compliant report generation shareable immediately after inspection
  • 50+ integrations including QuickBooks, Stripe, and Google Calendar

Pros & Cons

Pros

  • 4.7/5 from 27 reviews on Capterra — customers report saving up to 5 hours of office work per day
  • Purpose-built for fire protection; fits real ITM workflows with minimal customization
  • Hands-on onboarding support and highly responsive customer team
  • Active product development — user feature requests are regularly implemented
  • Full offline mobile app with automatic sync on reconnect

Cons

  • Some advanced features have a learning curve and aren't immediately intuitive
  • Occasional data-sync delays in low-connectivity field environments
  • Some features pitched in demos may not be in the base pricing tier

In-Depth Review

Our verdict

ZenFire pairs a purpose-built fire ITM platform with transparent, accessible pricing — a Capterra-listed starting price of $60/month — and a 4.7/5 Capterra rating from 27 reviews, with customers reporting up to five hours of saved office work a day. It's aimed squarely at small-to-mid fire protection companies that want a tool which fits real ITM workflows out of the box without a heavy customization project. (Worth noting: ZenFire's G2 score is much lower at 3.6 from a small pool of 8 reviews — see the ratings below.)

Where it stands out

Coverage and flow are the strengths. NFPA 10, 13, 25, 72, and 80 forms are built in and ready to use, and the deficiency-to-proposal-to-work-order-to-invoice pipeline — with QuickBooks sync and 50+ integrations including Stripe and Google Calendar — connects the inspection to getting paid. The mobile app is fully offline with automatic sync, AHJ-compliant reports generate in one click, and onboarding is hands-on. An active development cycle means user feature requests actually ship, which smaller shops value.

Where it falls short

A few caveats: some advanced features carry a learning curve and aren't immediately intuitive, there can be occasional data-sync delays in very low-connectivity environments, and some capabilities shown in demos may sit above the base pricing tier — so confirm exactly what's included in your quote. These are manageable trade-offs, and for a small-to-mid shop that wants purpose-built fire workflows with transparent, per-user pricing, ZenFire is among the strongest value picks in this directory.

Ready to try ZenFire?

Visit their site to see pricing, request a demo, or start a trial.

Visit ZenFire

ZenFire in our roundups

This review reflects our independent assessment. See our methodology. If you are the vendor and need to correct factual errors, contact us.